2026 comparison

SignalEHR vs Jane App: which EHR fits your therapy practice?

Jane App is Multi-discipline practice management platform popular with Canadian allied-health practices. SignalEHR is the AI-first clinical intelligence + practice management platform — $59/practitioner/month, all-inclusive, dual-country (US + Canada), with Amelia AI receptionist and real-time emotion analysis built in.

The short version

SignalEHR

Best for: Therapists who want one platform that handles AI clinical notes, dropout prediction, AI receptionist, full practice management, and dual-country insurance billing — at $59/practitioner/month all-inclusive.

Trade-off: Newer to market than incumbents; native mobile apps still in development.

Jane App

Best for: Canadian multi-discipline practices (physio, chiro, RMT, naturopathy, mental health) needing solid scheduling, charting, and direct billing through TELUS.

Trade-off: Jane has no practitioner mobile app (browser only), no clinical intelligence beyond optional AI transcription, no AI receptionist, no therapist directory, and limited analytics. Its AI Scribe is a paid add-on without voice signal analysis or dropout prediction. US clinics get less value than Canadian ones because of Jane's CAD-first pricing and TELUS-centric billing.

Pricing: Practice plan CAD $99/practitioner/month, Thrive plan CAD $119/practitioner/month. AI Scribe is a paid add-on. Insurance billing (TELUS) is an add-on on lower tiers.

Feature comparison

CapabilitySignalEHRJane App
Real-time voice signal analysisYes — per-speaker, mapped to clinical indicesNo
AI clinical notes7 formats plus your own template; therapist-modality awareAI Scribe paid add-on, transcription/format only
AI receptionist (chat + voice)Amelia — included for chat/SMS; +$59/mo per clinic for phoneNo — Jane offers free SMS reminders only
Dropout / no-show prediction8-factor risk score (fixed weights)No
Therapist directoryPublic directory of 39,000+ therapists, an individual profile page eachNo
Canadian insurance direct billingTELUS eClaims, 16+ insurersTELUS direct billing (Practice/Thrive plans)
US insurance billingStedi (3,400+ payers), CMS-1500, ERA/835 auto-postingNot designed for US insurance
Practitioner mobile appMobile-optimized web (native apps in development)Browser only — no native app
Couples sessions, each partner tracked separatelyDual-channel emotion, EFT/Gottman-specificGeneric couples appointment — no per-partner tracking
Open API + webhooks1,000+ API endpoints, Zapier, webhooksLimited API for partners only

How to switch from Jane App to SignalEHR

  1. Export your client list from Jane (Settings → Data Export).
  2. Import it from Clients → Individuals → Bulk Import. SignalEHR detects a Jane export and creates one chart per client with name, email, phone, date of birth and notes; columns it cannot map are listed back to you rather than dropped.
  3. Re-link your TELUS eClaims credentials in SignalEHR (Settings → Billing → Canadian insurers).
  4. Forward your Jane booking page URL to your new SignalEHR booking page — clients see no change.
  5. Cancel Jane at month-end. Mental-health-only clinics typically finish migrating inside two weeks.

Jane App vs SignalEHR — common questions

Can SignalEHR import my Jane App data?

Your client list, yes. SignalEHR detects a Jane export from its header row and creates one chart per client with name, email, phone, date of birth and notes, and it lists back any column it could not map. Insurance details, addresses and diagnoses are parsed out of the file but not yet written to the chart. Intake forms and appointment history don't come across. Running Jane alongside SignalEHR for a month is the usual way to keep that history reachable while you check what landed.

Does SignalEHR handle Canadian insurance the way Jane does?

Yes — SignalEHR prepares unlimited Canadian direct-billing claims, included in the $59/practitioner/month price. Amelia codes and validates each claim for TELUS eClaims (16+ insurers, including Manulife, Canada Life and Desjardins) and you submit it in your own TELUS portal. Sun Life and GreenShield are not on TELUS, so those claims are prepared for the insurer's own portal. SignalEHR also adds US insurance billing via Stedi for clinics with cross-border clients — something Jane is not designed to do.

Is SignalEHR more expensive than Jane App?

No — SignalEHR is cheaper per practitioner. A Canadian practice pays CA$59/mo against Jane's $99 CAD/mo for Practice or $119 CAD/mo for Thrive, and Jane's AI Scribe and several other features are paid add-ons on top of that. SignalEHR's price is all-inclusive: AI voice signal analysis, seven clinical note formats plus your own template, Amelia AI receptionist for chat/SMS, dropout prediction, therapist directory, and full US + Canadian billing. We also price in each market's own currency — US$59 in the United States, CA$59 in Canada — rather than billing Canadian practices in US dollars and letting their card issuer convert.

What does Jane do that SignalEHR doesn't?

Two things. (1) Jane is built for multi-discipline allied-health practices (physio, chiro, RMT) — SignalEHR is mental-health-only, so if your clinic shares space across disciplines, Jane's room-and-resource scheduling for non-therapy modalities is more mature. (2) Jane has more years of operational maturity in Canadian-only practices — long-standing CRA payroll integrations and provincial billing nuances. We're closing both gaps but if you're a multi-discipline clinic today, Jane is the right tool for the non-mental-health work.

Does SignalEHR work in Canada the way Jane does?

Yes — SignalEHR is built dual-country from day one. Pricing displays in CAD or USD based on your clinic's country setting. Claim preparation for TELUS eClaims is included: Amelia codes and validates the claim and you submit it in your own TELUS portal. PIPEDA-aligned alongside HIPAA. The /amelia-onboarding form auto-switches insurer chips, address labels (Province/Postal Code), and timezones based on whether you pick Canada or the United States.

Try SignalEHR for 14 days — no credit card

Full features, no commitment. Most clinics finish migrating from Jane App inside one billing cycle, and SignalEHR's migration tools handle client roster, intake forms, and insurance data automatically.