SignalEHR vs Jane App: which EHR fits your therapy practice?
Jane App is Multi-discipline practice management platform popular with Canadian allied-health practices. SignalEHR is the AI-first clinical intelligence + practice management platform — $199/practitioner/month, all-inclusive, dual-country (US + Canada), with Amelia AI receptionist and real-time emotion analysis built in.
Best for: Therapists who want one platform that handles AI clinical notes, dropout prediction, AI receptionist, full practice management, and dual-country insurance billing — at $199/practitioner/month all-inclusive.
Trade-off: Newer to market than incumbents; native mobile apps still in development.
Jane App
Best for: Canadian multi-discipline practices (physio, chiro, RMT, naturopathy, mental health) needing solid scheduling, charting, and direct billing through TELUS.
Trade-off: Jane has no practitioner mobile app (browser only), no clinical intelligence beyond optional AI transcription, no AI receptionist, no therapist directory, and limited analytics. Its AI Scribe is a paid add-on without emotion analysis or dropout prediction. US clinics get less value than Canadian ones because of Jane's CAD-first pricing and TELUS-centric billing.
Pricing: Practice plan CAD $99/practitioner/month, Thrive plan CAD $119/practitioner/month. AI Scribe is a paid add-on. Insurance billing (TELUS) is an add-on on lower tiers.
Feature comparison
Capability
SignalEHR
Jane App
Real-time voice emotion analysis
✓Yes — per-speaker, mapped to clinical indices
✗No
AI clinical notes
✓8 formats included; therapist-modality aware
+$AI Scribe paid add-on, transcription/format only
AI receptionist (chat + voice)
✓Amelia — included for chat/SMS; +$59/mo per clinic for phone
≈Mobile-optimized web (native apps in development)
✗Browser only — no native app
Couples therapy with dyadic analysis
✓Dual-channel emotion, EFT/Gottman-specific
·Generic couples appointment — no dyadic analysis
Open API + webhooks
✓800+ API endpoints, Zapier, webhooks
·Limited API for partners only
How to switch from Jane App to SignalEHR
Export your client list and appointment history from Jane (Settings → Data Export).
Import into SignalEHR using the Jane CSV importer at /settings/import — preserves intake forms, profiles, and insurance info.
Re-link your TELUS eClaims credentials in SignalEHR (Settings → Billing → Canadian insurers).
Forward your Jane booking page URL to your new SignalEHR booking page — clients see no change.
Cancel Jane at month-end. Mental-health-only clinics typically finish migrating inside two weeks.
Jane App vs SignalEHR — common questions
Can SignalEHR import my Jane App data?
Yes. SignalEHR has a Jane App CSV importer that brings over client demographics, intake forms, appointment history, and insurance information. The migration typically completes in a few hours. Some clinics run both platforms in parallel for one month so they can verify nothing was missed before cancelling Jane.
Does SignalEHR handle Canadian insurance the way Jane does?
Yes — SignalEHR includes unlimited Canadian insurance direct billing via TELUS eClaims for 29+ insurers (Sun Life, Manulife, Canada Life, Blue Cross, Green Shield, Desjardins, etc.), included in the $199/practitioner/month price. SignalEHR also adds US insurance billing via Stedi for clinics with cross-border clients — something Jane is not designed to do.
Is SignalEHR more expensive than Jane App?
Per-practitioner the headline numbers are similar — SignalEHR is $199 USD/mo vs Jane's $99 CAD/mo for Practice or $119 CAD/mo for Thrive. But Jane's AI Scribe and additional features are paid add-ons; SignalEHR's price is all-inclusive with AI emotion analysis, 8 clinical note formats, Amelia AI receptionist for chat/SMS, dropout prediction, therapist directory, and full US + Canadian billing. For Canadian mental-health practices that would use Jane's AI Scribe + Practice plan + TELUS direct billing add-on, SignalEHR works out to roughly the same monthly cost with significantly more clinical capability.
What does Jane do that SignalEHR doesn't?
Two things. (1) Jane is built for multi-discipline allied-health practices (physio, chiro, RMT) — SignalEHR is mental-health-only, so if your clinic shares space across disciplines, Jane's room-and-resource scheduling for non-therapy modalities is more mature. (2) Jane has more years of operational maturity in Canadian-only practices — long-standing CRA payroll integrations and provincial billing nuances. We're closing both gaps but if you're a multi-discipline clinic today, Jane is the right tool for the non-mental-health work.
Does SignalEHR work in Canada the way Jane does?
Yes — SignalEHR is built dual-country from day one. Pricing displays in CAD or USD based on your clinic's country setting. TELUS eClaims direct billing is included. PIPEDA-aligned alongside HIPAA. The /amelia-onboarding form auto-switches insurer chips, address labels (Province/Postal Code), and timezones based on whether you pick Canada or the United States.
Try SignalEHR for 14 days — no credit card
Full features, no commitment. Most clinics finish migrating from Jane App inside one billing cycle, and SignalEHR's migration tools handle client roster, intake forms, and insurance data automatically.